AOL (American online) Desktop Gold is the paid version of the software to access its premium version. It is handy, and provides users the advanced options to send and receive emails, browse, update contacts, security features to help prevent AOL accounts from getting hacked etc. However, sometimes the AOL desktop gold version does not work properly. Let us understand how to overcome this problem and the reasons behind the problem.
Types of Problems Faced by the Users
- The AOL Gold version stopped working.
- The AOL Gold icon not responding/missing.
- The AOL Gold sends error messages like ‘Close this program’.
What can cause AOL Gold not to work?
- The antivirus or security software in windows devices.
- Due to corrupted files.
- Operating system incompatibility.
- Outdated version of the apps.
Fixing the issue of AOL Gold not responding:
- Update the AOL Gold software to the latest version:
- Search
https://get.aol.com/aol-desktop-gold on any browser and upgrade the software.
Toll-Free Helpline Number: +1-844-964-2969
- Terminate background applications:
- Click on the Start button and click on Settings option.
- In Settings, click on the Privacy option.
- In Privacy, scroll and disable the Background apps option.
- Now, see the status of your CPU usage.
- Restart your system:
- Due to the problem of overloaded RAM, sometimes applications do not function properly.
- For this, go to the Start button and click on restart.
- This will free up memory and allow AOL Gold to work.
- Check your internet connection:
- Due to lack of connectivity the AOL software does not respond.
- Thus, recheck your network connection and find if there is a problem with a modem or internet connection.
- Usually, the system provides information if it has a problem with the internet connection.
Alter the Windows Registry Settings:
- Click on the Windows key and type ‘regedit’ in the search bar and press Enter.
- Click the File tab on the top and select Export option.
- Select ‘All’ and Add or select the file name.
- Click on Save.
Scan for Viruses:
- Your system must have an efficient antivirus software.
- If you do not have it search on the browser any antivirus software, download and install it.
- After installing, open the software and scan for the virus.
- Click on the Scan option, further select Complete or Full Scan option.
- After completion of the scanning, the software will detect corrupted file or folders (if present).
- Deletion all the identified corrupted viruses, files, and folders.
Reinstall AOL Desktop Gold:
- Open the Start menu, select Settings option.
- Open the ‘Apps’ option, and click ‘Apps and Features’.
- Scroll down and find the AOL Desktop Gold software.
- Select the software and click ‘Uninstall’.
- On the confirmation screen, click on the Yes button.
- After complete uninstallation of the software, go to the official AOL website.
- Again download and install the application.
Update the Operating system:
- Go to the Start menu, click on the Settings option.
- Search and ‘Update and Security’, and click the ‘Windows update’ option.
- Allow the updates to get installed.
- Restart your device.
AOL Desktop Gold Download:
AOL Desktop Gold has increased security, automatic update option, enhanced encryption and easy transition from previous version. Here are the steps to download and install the AOL Desktop Gold:
System Requirements:
- Your hard drive must have at least 512 MB of space.
- Windows 7 or any newer version.
- 1 GB RAM.
- Internet access.
- 266 MHz or faster computer processor.
- 1024 x 768 or higher screen resolution.
Download Process:
- Signup your account using your email address.
- You will receive a confirmation email.
- Open the mail and click Download AOL Desktop Gold or Update Now.
- Click Save and download will start.
Installation Process:
- After downloading the Desktop Gold, you need to install it on your system:
- In the File Explorer, go to the download folder of your system.
- Click on the Install_AOL_Desktop icon to start the installation of the file.
- Click Run and click ‘Install now’.
- Restart your computer to finish the installation.
To Get Connect with the Toll-Free Helpline Number: +1-844-964-2969